rak.ae is a portal that enables customers to use e-services in government departments by few steps and quick actions. This will enable the customers to enquiry about services status already requested on the departments, make payment, request new service provided by the government on portal, follow his cases status, check his history and many services provided from the portal.

In addition to elimination of crowded areas, this solution gives the customers the flexibility to take advantage of their time (instead of just waiting), while still being able to follow his requested cases, make payments from mobile and request new service.